
To help the flight crew accept Apple Pay, 3500 of them will be given an Apple iPad mini with special NFC-enabled cases. Each iPad mini will have a special app called The Inflight Service Assistant pre-installed. The app will give the crew members on each flight access to the passenger manifest and flight data. It also will identify loyalty club members. Using the app, the flight crew can easily identify passengers belonging to either the TrueBlue and Mosaic clubs and wish them a Happy Birthday, for example. JetBlue pilots already use iPads to receive weather information in real-time and to hold flight and safety documents.
"JetBlue has always stood out because our crewmembers care about our customers. By giving crewmembers thoughtful ways to use technology, we can support an even more personalized onboard experience with a perfect partnership of high tech and high touch." -Joanna Geraghty, executive vice president, customer experience, JetBlue"The sky is definitely not the limit when it comes to mobile payments with Apple Pay. Customers want an easy and fast transaction when they decide to make an on-board purchase so that they can get back to enjoying their flight."-Marty St George, senior vice president, commercial, JetBlue
source: JetBlue via Phonescoop
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